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ITIL. IT Service Management по стандартам V.3.1
:ITIL. IT Service Management по стандартам V.3.1
: Литература по курсу
Опубликован: 17.05.2012 | Уровень: для всех | Доступ: платный
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- 12.
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- 18.Continual Service ImprovementTSO (The Stationery Office) 2007; Published for the Office of Government Commerce (OGC)
